Frequently Asked Questions

Serviced Offices

How long does it take to set up a serviced office?

Once we receive the signed contract and payment details, your virtual office will be up and running within 24 hours.

What is a turn key office solution?

Turn key refers to your office solution being ready for immediate use. We will take care of all the details, allowing you the time to focus on your business.

What if I need to change the size of my office?

We understand that your business needs can change over time, so if you need to down size or upgrade office just talk to us, we can help.

What is the minimum term I can sign up for?

Lease terms are equally flexible with offices available for a day, a week, a month or a year at Premier Business Centres.

Is a security deposit necessary?

A refundable security deposit is required and will be agreed at time of enquiry.

Are there reception facilities in Premier Business Centres?

We offer a reception service at several of our locations. The business centre coordinators answer all your calls in your company name and will transfer all calls to the appropriate person within your serviced office.

What happens when a client calls but I am out of the office?

The call will be answered in your Company Name and depending on your instruction, our team will either:
1. Advise the caller that you are unavailable and give the caller the option to leave a voicemail for you on your personalised mail box;
2. Advise the caller you are unavailable and take a message which can be e-mailed directly to you;
3. Forward the call to an alternative number

What happens if a caller dials my number out of office hours?

If a caller dials your dedicated number after office hours, their call will be automatically transferred to a digital voice mail box. The voice mail box will have your pre-recorded personal greeting. You will be able to access your personal voice mail box by using a private password which you can use at anytime from anywhere in the world.

Do Premier Business Centres have meeting rooms?

Premier Business Centres has several meeting rooms in a variety of sizes in our business centres in Sandyford, Citywest and Belfast.